NCIA – Operational CIS Support Services (SOCS), CO-424400-IMAC

Summary

The NATO Communications and Information Agency (NCIA) has issued a prior notice (NPO, NATO Competitive Procurement) for a service-based contract to procure operational support services for workstation and infrastructure equipment in the purchaser's communication and information systems (CIS) environment. The reference number is CO-424400-IMAC. The services will supplement the purchaser's own personnel in performing defined operational tasks. These include, among others, equipment installations, moves, additions, changes and decommissioning (IMAC), documentation, inventory-related tasks and associated support. The services must support configuration management, equipment visibility and location data accuracy, asset accountability, compliance with security requirements and operational continuity. The contract is based on a repeatable ordering, delivery and pricing model for standard services, with managed flexibility for tailored requirements. The estimated value (ROM) has not yet been announced. Bidders must be from participating NATO member nations. They must hold a valid security clearance at NATO SECRET level or higher, issued by a national security authority recognised by NATO. Inclusion on the bidders list requires a Declaration of Eligibility (DoE) issued by the national authority. The authority must submit the DoE directly to the NCIA point of contact no later than 30 October 2026. The language of the procurement is English, and no industry day or bidders' conference will be held. The Invitation for Bid is planned for release on 2 November 2026. The bid closing date is estimated to be 7 December 2026, and contract award is planned for 30 December 2026. The contract period of performance and evaluation criteria are not stated. The actual solicitation documents (including the SOW and its annexes) contain additional terms that are not reflected in this summary.

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